Privacy Policy: How We Handle Your Information

Last updated: October 2026

This policy explains what Mpolar Walk-In Tubs ("we", "us") does with your information. It applies when you visit mpolar.space, call the number on this website, or send us a form. It is a general template, not legal advice.

What We Collect

You may give us details when you call or fill out a form. These can include your name, phone number, email address, location, and a short note about your bathroom project.

The site may also pick up some details on its own. These can include your IP address, your browser and device type, the pages you view, and the time of your visit. Calls to the number on this site may be tracked. Some may be recorded for quality and billing.

What We Use It For

We use your information to:

• Match you with an independent local provider of walk-in tubs or showers
• Pass your request to that provider so they can reach you
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or abuse

Who Gets Your Information

Mpolar Walk-In Tubs is a referral service. When you ask for help, we send your contact details and project notes to one or more independent providers or marketing partners. They use this to follow up with you. These businesses are not part of us. They have their own privacy rules.

Other vendors help run the site and phone lines. Examples are hosting, analytics, and call-tracking firms. They may receive some information too. We may also share information if the law requires it, or to protect our rights.

We do not sell your personal information for cash. Some laws treat sharing data with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Please Skip Medical Details

Do not send medical records or detailed health facts. A short note on what makes bathing hard is enough. A provider can plan a visit from that.

Cookies and Analytics

This site may use cookies and similar tools. They help us see how visitors use the site. You can block or clear cookies in your browser. If you turn them off, some parts of the site may not work well.

Your Choices and Rights

Where you live may give you rights. You may be able to see, fix, or delete your personal information. You may also be able to opt out of some sharing. Send your request to contact@mpolar.space. We may ask you to confirm who you are first.

Safety and How Long We Keep Data

We take reasonable steps to protect your information. No system is fully secure, though. We keep information only as long as we need it for the purposes above, or as the law requires.

Children

This site is not for children under 13. We do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time. The date at the top shows the newest version.

Contact

Questions about this policy? Email contact@mpolar.space.